FAQs

Freedom from debt, Hope for the future

Will it cost me anything to get advice?

No our advice is free and there is no limit on how often you meet with our Money Mentors

Who will I / we meet?

You will be met at The Priory Centre by one of our team who will confirm your identity and will record your arrival in the Centre. There is currently no requirement that a face covering be worn; we can provide face masks if you wish to wear one. All interviews will be undertaken by two Money Mentors socially distanced in a confidential and quiet room.

Do we have to meet face to face?

Ideally for the first meeting it is preferable to be face to face but can be “virtual”  ( Zoom / Facetime / WhatsApp) if that is the preferred way of meeting.