FAQs

Will it cost me anything to get advice?

No our advice is free and there is no limit on how often you meet with our Money Mentors

Who will I / we meet?

You will be met at The Priory Centre by one of our team who will confirm your identity and will record contact details ( for Covid-19 tracing) which will be destroyed after 21 days. It is a requirement that a face covering is worn; we can provide face masks ( we do have a supply of clear masks) and / or visors. All interviews will be undertaken by two Money Mentors socially distanced in a confidential and quiet room.

Do we have to meet face to face?

Ideally for the first meeting it will be face to face, with full Covid 19 precautions, but can be “virtual” if that is the preferred way of meeting.